Privacy Policy

Privacy Policy for Gilbert Arizona Christian Couples Counseling

Introduction

Welcome to https://gilbert-arizona-christian-couples-counseling.couplesresilience.com (referred to as “the Company” or “we”). We are dedicated to delivering exceptional counseling services while upholding the highest standards of privacy and data security. This Privacy Policy outlines our practices regarding the handling of personal information, ensuring transparency and compliance with global data protection regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external links, third-party platforms, or services accessed from our website, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy governs the following interactions:

  1. Using our applications, services, or accounts as an authorized user.
  2. Visiting and navigating through any of our websites linked to this policy.
  3. Engaging with our communications, including receiving newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details associated with your user account, such as username, email address, and password hash.
  2. Payment Information: Payment details used for subscription fees or service purchases, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data related to your financial status or transactions, if you choose to share it or use our financial services.
  4. Purchase Information: Details of products or services purchased through our platform, such as order history, product preferences, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, including IP addresses, device tokens, and advertising IDs.
  6. Location Data: Information about your geographic location when you use our services that require geolocation.
  7. Feedback: Any comments, reviews, or ratings you provide to enhance our services.
  8. Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless access.
  9. Product Information: Details about products or services of interest that you interact with on our platform.

We collect this data through multiple channels: user self-reporting, automated tracking technologies (like cookies), and third-party partners who provide us with aggregated insights.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience and gather analytics. These include:

  1. Strictly Necessary Cookies: Essential for navigating our website and ensuring functionality.
  2. Preference Cookies: Used to remember user preferences, such as language settings or content personalization.
  3. Analytics Cookies: Track user interactions to improve the performance and features of our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We adhere to data retention policies that comply with applicable laws and regulatory requirements. Here’s a general overview:

  • Retain: We keep personal data for as long as necessary to fulfill the purposes collected or as required by law, whichever is longer. This may include retaining data for tax, legal, or audit purposes.
  • Delete/Anonymize: Once the retention period ends, we securely delete or anonymize your personal data, ensuring it cannot be associated with you in any way.

Security Measures

Protecting your data is a top priority. We implement robust security measures to safeguard your personal information:

  • Employing encryption for data at rest and in transit.
  • Utilizing secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors, and we encourage parents or legal guardians to supervise their children’s online activities.

Your Rights (Dependent on Location)

The privacy rights of our users vary based on their geographical location. Here are some common rights you may have:

  • Access to your personal data.
  • Request rectification if your data is inaccurate or incomplete.
  • Erasure (right to be forgotten).
  • Restriction on processing your data in certain circumstances.
  • Right to data portability, allowing you to transfer your data to another service provider.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination based on your exercise of privacy rights.
  • The right to lodge a complaint with a supervisory authority and appeal/complain about our handling of your personal data.

To exercise these rights or seek clarification, please contact our dedicated privacy team via the contact methods provided in this policy.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website with an updated effective date. We encourage users to review this policy periodically to stay informed about how we handle their personal data.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please reach out to us:

  • Email: contact@gilbert-arizona-christian-couples-counseling.couplesresilience.com
  • Mailing Address: [Provide the physical address if applicable]